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Freshsales logo

Freshsales

Nine dollars a seat, from a large support-software vendor.

Last verified 2026-08-26

Ratings

Ease of setup4/5
Pipeline depth4/5
Integrations4/5
Scale headroom4/5
Value4/5

At a glance

Cheapest plan

$9 a month

Growth

What kind of CRM

Sales-first

What it costs to start

Free trial only

Where it runs

Vendor cloud only

Where the data is processed

You choose the region

Team size it fits2–10 people10–50 people50–250 people

About Freshsales

Freshsales is the sales half of a company whose reputation was built on helpdesk software, and it is priced like a product being used to open a door. Growth costs US$9 a seat each month on yearly terms, which buys a working pipeline with contact management and email, a rate more typical of a single-purpose tool than of a product with a large vendor behind it.

What sits above it is substantial. Pro at US$39 and Enterprise at US$59 add sequences, territory management, deeper reporting and the administrative controls a larger team needs, and the whole thing carries the integration surface of a vendor with several other products to connect to.

The thing to weigh is the add-on model. Branded documents cost US$19 a seat, and the AI agent is billed by session at US$49 per hundred, so the published rate is not the whole invoice for a team that wants either. The step from Growth to Pro is also steep — more than four times the rate — and the capabilities most growing teams reach for sit on the far side of it.

Features

  • Supported
  • Not checked
  • Two-way email syncNot checked
  • Gmail and Outlook add-inNot checked
  • Built-in callingNot checked
  • Workflow automationNot checked
  • Custom objectsSupported
  • Sales forecastingSupported
  • Quotes and invoicingNot checked
  • Shared team inboxNot checked
  • Public APINot checked
  • SSO and SAMLNot checked
  • Audit logSupported
  • Guided import from another CRMNot checked
  • Web forms for lead captureNot checked
  • Bulk email from the CRMNot checked
  • Meeting scheduling linksNot checked
  • Native mobile appNot checked
  • Complete data exportNot checked

Frequently asked questions

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